Alkane Solutions Ltd (“we”, “our” or “us”) are committed to safeguarding the privacy of our website visitors.
This policy (in conjunction with our website terms of service) defines how we will treat your (the “user”) personal information. By visiting www.alkanesolutions.co.uk (our “site”) you are accepting and consenting to the practices described in this policy.
Data that we Collect
We may collect and process data that you provide to us. This includes information you provide when you:
- Subscribe to our services
- Purchase our products
- Browse our site (analytical metrics)
- Engage in social media activities
- Complete our surveys
- Participate in promotions
We may also collect and process data that is provided to us via third party services that we provide.
Disclosure of your Information
We may share analytical information with our third party services and/or to analytical and search engine providers. This information will be used to produce site statistics (such as but not limited to page views, session duration, bounce rate) and optimise our site with search engines.
We may disclose your personal information to third party services if we are legally obliged to do so, to enforce our website terms of use, or to protect the rights, property, or safety of us and our customers.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We strongly endeavour to protect your personal data. Whilst our site operates over a secure and encrypted HTTP protocol and is hosted in a UK data centre, we cannot guarantee the security of any data transmitted to our site. As such we cannot be held liable for harm caused by a breach of security.
You are responsible for keeping your personal login credentials safe and secure.
Notice of Breach
We are committed to notifying our customers of any breach in data within 72 hours of discovering it. This will be communicated via the main email address registered to your account.
Erasing Data
You can erase any personal information such as name, email address and contact number from the Account section at any time.
Opting Out of Promotional Emails
If you specified that you would like to receive promotional emails during registration, you can opt out at a later date by clicking the unsubscribe link at the bottom of each email.
Cookies
By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
We may or may not use cookie-based information held about you in the following ways:
- To provide you with information about products and services that we offer
- To notify you about changes to our service
- To provide analytical metrics relating to your browser session
- To allow you to participate in features of our site
- To maintain the security of our site
Where we Store your Personal Data
The data that we collect from you is stored in a UK data centre. It will only be processed by staff operating inside the UK. By submitting your personal data, you agree to this method of data storage.
Changes to our Privacy Policy
Before purchasing anything from our site or browsing our site you will be deemed to have agreed to our policy terms. We advise our users to periodically check our Privacy Policy for any changes.
If you have any queries regarding this privacy policy, please email us directly at support@alkanesolutions.co.uk or alternatively use the form on our contact page